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109 Aho Road, Blowing Rock, NC

Tel: 828-45WOOD6  or 828-459-6636

Send Us an Email

Store Policy

Blowing Rock WoodWorks(BRWW) provides a 30 Day No Questions Asked Return Policy on all of our one of a kind pieces.  Items must be returned in the condition they were received.  A 30% restocking fee will apply to all returns.

CUSTOM ORDERS: CAN ONLY BE CANCELLED WITHIN 3 BUSINESS DAYS AFTER THE ORDER HAS BEEN PLACED. AFTER 3 BUSINESS DAYS, NO REFUNDS OR REPLACEMENTS WILL BE GIVEN ON CUSTOM ORDERS
Please consider your purchase very carefully and ask questions before you buy.

 

RECLAIMED WOOD/BARN WOOD/BOAT WOOD DISCLAIMER:
Our Bali Boat Wood, Barn Wood and any reclaimed wood items are very rustic.  They are the real thing and contain holes and cracks and uneven surfaces.  This is not a manufactured plastic/pressboard or new wood product. Customers should expect drastic variations from each piece of material. Any variation or defect is acceptable with reclaimed lumber if the product is structurally stable. These are examples of character marks that can appear in reclaimed lumber: mineral staining, color changes, species changes, weathering, discoloration and staining, holes, rough-sawn, cracking, nail holes, loose knots, tool marks, dents, thickness variations, splitting, and mixed grain patterns.

LIVE EDGE WOOD DISCLAIMER:
Customers should expect drastic variations as each slab is unique. Any variation or defect is acceptable with Live Edge slab material if the product is structurally stable. These are examples of character marks that can appear in reclaimed lumber: mineral 
staining, color changes, species changes, weathering, discoloration and staining, rough-sawn, cracking, nail holes, loose knots, tool marks, dents, thickness variations, splitting, and mixed grain patterns.  Live edge finished thickness varies with each slab.  If your rough thickness is 3" your finished slab will vary between 2.50" - 3" depending on the material removed to achieve your optimum surface for finishing.  If your rough slab thickness is 2" your finished slab will vary between 1.50" - 2".

 

WARRANTY INFORMATION:
Blowing Rock WoodWorks provides a 30 day, non-transferable limited warranty starting on day of shipping. Warranted items include only the following; warping beyond 3/8”, loose glue line cracks that cause structural concern or defects that make the item unsuitable for use. Blowing Rock WoodWorks will substitute like item; Blowing Rock WoodWorks may also opt to refund price paid for original item.  Any cosmetic defects will not be considered warranty items if common to style wood. Cosmetic defects must be brought to Blowing Rock WoodWork's attention immediately upon receipt of shipment. No other company, institution, or organization’s expressed or implied warranties or standards are warranted or guaranteed by Blowing Rock WoodWorks.

 

BEFORE YOU BUY INFORMATION:

- Blowing Rock WoodWorks will not pay for any inconvenience, displacement, potential loss of income, furniture rental, installation challenges or handyman services you may consider associated with your furniture purchase.
- Blowing Rock WoodWorks will not pay for or replace for wood movement and operation that can be corrected with common installation practices such as uneven floors.
- Blowing Rock WoodWorks will not pay for or replace for minor joint cracks.
- Blowing Rock WoodWorks will not pay for or replace for loose knots.
- Any warranty is void if item was improperly installed or cared for.
- Blowing Rock WoodWorks will not pay for or replace for moisture damage.
- Blowing Rock WoodWorks will not pay for or replace for humidity damage such as placing your item in your bathroom, atrium, outdoors, yoga studio, etc.
- Blowing Rock WoodWorks will not pay for or replace for temperature, moisture, environment or climate swings. 
- Blowing Rock WoodWorks will not pay for or replace for sun damage.
- Blowing Rock WoodWorks will not pay for or replace for any item built under 1 ½” thick with reclaimed lumber/barn wood/boat wood.
- Blowing Rock WoodWorks will not pay for or replace for warping in plane of item under 3/8”.
- Blowing Rock WoodWorks will not pay for or replace for application of any finishes or undesired results from any finishes.

 

STORAGE:

BRWW requires that all items purchased must be shipped or picked up no more than 30 days from purchase.  We do not provide storage past 30 days.

 

OUTSIDE VENDOR ITEMS:

BRWW does not warranty in any way items provided by outside vendors such as, but not limited to, bases and legs.

PAYMENT METHODS:

Credit / Debit Cards

Bitcoin

You may pay for your orders with: Credit Card, Check, or Money Order . Currently, the Credit Cards we accept are Visa®, MasterCard®, American Express® and Discover® Card

At checkout, please carefully provide your exact name, billing address and telephone number that is on your credit card statement. Any incorrect information can cause a delay in processing your order. 


Checks & Money Orders
We accept personal checks, company checks and money orders. When using these methods of payment, simply add the items you would like to order into your shopping cart, select your payment method, and print out the order with the itemized list of Products and Order Total. Please include a copy of your itemized order printout and contact phone number with your payment. Money Orders or Checks for $500 or greater may be held up to 2 weeks to complete the authentication process; then the order will be shipped. 

Send Checks or Money Orders to:

Blowing Rock WoodWorks
P O Box 1360
Blowing Rock, NC 28605